FAQs for Registered Participants
Q: I received a confirmation email. What should I do next?
A: Follow the instructions in your confirmation email. If you’re new, set up your password by clicking on the provided link in the confirmation email received. Returning users can log in directly here.
Q: What if I didn’t receive a confirmation email?
A: Check your spam/junk folder. If it’s not there, contact support to ensure your registration was processed.
Q: I forgot my password. How can I reset it?
A: Visit the login page here and click on "Forgot Password."
Q: How do I manage notification settings?
A: Use the "Edit notification settings" link in your email to adjust your preferences.
Technical FAQs for Registration and Course Access
Q: I’m unable to register for the course. What should I do?
A: Ensure your internet connection is stable. Try refreshing the page, clearing your browser cache, or using an alternate browser. If the problem persists, contact customer support.
Q: How do I access my course after registering?
A: Once registered, log in using the provided credentials here. If you haven’t received login information, check your spam/junk folder or contact support.
Q: The course page isn’t loading. How can I resolve this?
A: Confirm your internet connection is stable, and clear your browser cache. If the page still doesn’t load, try accessing it on another device or browser.
Reaching Out to Customer Support
Q: How can I contact customer support for issues?
A: Please email at [email protected]. Mention “LMS Support” in the subject line for faster assistance.
Q: How soon can I expect a response from customer support?
A: Support typically responds within 24-48 hours. For urgent issues, include “Urgent” in the subject line to prioritize your request.
FAQs for Samrat Yoga
Payment Information for Participants in India and Abroad
Q: How can I make a payment for Samrat Yoga if I’m in India?
A: Participants in India can pay securely using payment gateway, which accepts credit cards, debit cards, UPI, and net banking options. Visit the site page agnisamaj.com/samrat-yoga
Q: How can I make a payment if I’m outside India?
A: International participants can complete payments securely via payment gateway. Please use the payment link provided here.
Q: Are these payment methods secure?
A: Yes, our chosen payment gateways use secure, encrypted transactions and comply with global data protection standards.
Q: How long does it take for my payment to reflect?
A: Payments typically reflect immediately, though minor delays may occur depending on the payment method and bank processing times.